Q: Why is CLn a better way to cleanse my patients sensitive or compromised skin?
A: CLn cleansers are formulated with a proprietary combination of surfactants, and preserved with sodium hypochlorite; this combination results in skin that is thoroughly, yet gently, clean. Additionally, clinical studies have been conducted giving evidence to how well the product works.
Q: How long does it take for CLn Skin Care to work?
A: Although results vary, most people see results in 2 weeks.
Q: How young a person can use the CLn BodyWash?
A: Children as young as 6 months old have used the products safely.
Q: Is the product safe for all body parts?
A: Yes, our washes can be used on hair, face, hands, feet, and private areas. It is important to keep the products off eyes and mucosal surfaces.
Q: Is it okay to use CLn BodyWash on my patients face and hair?
A: Yes, CLn BodyWash and CLn SportWash are designed for external cleansing from head to toe.
Q: Is CLn Shampoo safe for color treated hair?
A: Our shampoo has not been tested on color treated hair. It impacts hair similarly to a swimming pool.
Q: How long can my patient leave the product on the skin or hair?
A: Our wash products are designed to be used in the shower. We recommended washing the products off after 1-2 minutes. Your doctor may give you additional or different instructions, including leaving the products on the skin for longer or shorter periods.
Q: There are a number of CLn products. How do I choose which one is right for my patient?
A: CLn BodyWash and CLn SportWash can be used from head to toe and are gentle on the skin. They can be used on hair as well.
CLn Facial Cleanser has added moisturizers and is ideal for the face. It is designed for dry skin and skin prone to acne, rosacea and eczema.
CLn Shampoo contains added salicylic acid and is designed to achieve a deeper clean. It is best for those with normal to oily scalp.
CLn Gentle Shampoo contains glycerin and conditioners and does not contain salicylic acid. It is designed for dry to normal scalp.
CLn Hand & Foot Wash contains salicylic acid and is designed to give a deeper clean.
CLn Skin Care cleansers are best used in the shower and rinsed off.
Q: Does CLn BodyWash bleach or discolor clothing?
A: Our products do not bleach clothing like benzoyl peroxide products.
Q: Can CLn Shampoo be used to wash my face and body, too?
A: Like all our products, CLn Shampoo is safe to use from head to toe (keeping out of eyes). Especially if you have oily or acne-prone skin, you may enjoy using CLn Shampoo on your face, neck and upper back.Always rinse thoroughly – using CLn cleansing products in the shower makes it easy.
Q: What is the difference between the Body and SportWash?
A: CLn BodyWash and CLn SportWash are the same formulations but targeted to different audiences. Additionally, we find that athletes may leave the product on for 2 minutes before rinsing versus 1-2 minutes for CLn BodyWash.
Q: What is the difference between the Dermatologics and Retail line.
A: The formulations of the products in the Dermatologics and Retail lines are the same. The packaging and size of products are different.
Q: Is CLn Shampoo safe for children?
A: We recommend that children use the CLn Gentle Shampoo. The CLn Shampoo is designed for scalps/hair that is more normal to oily which is usually in adults.
Q: What is the difference between Shampoo and Gentle Shampoo?
A: CLn Shampoo is formulated with salicylic acid while the Gentle Shampoo does not contain that. Both formulations have surfactants, conditioners and are preserved with sodium hypochlorite.
Q: How can we get CLn sample and coupons stock in our office?
A: To request samples and coupons, go to the Medical Professionals tab on our website, pro.CLnWash.com, and register.
Q: Can I use CLn products if I am pregnant?
A: CLn Skin Care products are not absorbed transcutaneous and do not enter the blood stream.
Q: Where can we get pricing of CLn Product?
A: Contact our office through the website or by phone (877-992-7425)
Q: How do I order?
A: You may place your order via fax, email, phone or on our website. Our toll free number is 877-992-7425.
Q: What is suggested pricing for CLn Products?
A: A sales professional can review the suggested pricing for the CLn Products when contacted.
Q: Can I return product if I am not satisfied?
A: Your satisfaction is guaranteed. We will provide medical offices a full refund within 180 days of purchase?
Q: Do you run promotions or specials?
A: If you provide us with your email address, we will gladly contact you anytime we run a special or promotion.
Q: How do I lower my patient’s costs?
A: We offer great deals on our products promotion. We have pricing breakdowns that are designed to give you the lowest cost with the best value. The more you order, the more discount you receive. Our discount thresholds are on our order forms.
Q: How does payment work?
A: We collect our fees via credit card purchase.
Q: Is my payment info kept on file?
A: No. We do not keep payment information on file unless you authorize us to do so.
Q: Where can my patients purchase the products?
A: Products are available in selected pharmacies (see pharmacy locator on our website), through dispensing physicians and on line stores such as www.CLnWash.com and Amazon.com